HANLONGEVITY operates an informational website at www.hanlongevity.com. This Policy explains how limited technical information and information voluntarily submitted through the Questions & Enquiries form are collected, used, retained, and protected. HANLONGEVITY does not provide financial services, wallet services, or blockchain transaction functionality through this Website.
Company Information
Information We Collect
We collect limited technical information automatically when you visit our Website, including:
- IP address
- Browser type
- Device information
- Pages visited and timestamps
When you voluntarily submit the Questions & Enquiries form, we may collect:
- Name
- Email address
- Organization or company, if provided
- Inquiry category and subject
- The content of your message
- Your confirmation that you have reviewed this Privacy Policy
We do not request or intentionally collect through the inquiry form:
- Private keys, seed phrases, or wallet passwords
- Financial or payment information
- Sensitive health or medical information
- Identity documents or authentication credentials
Never include private keys, seed phrases, wallet passwords, payment credentials, or sensitive health information in an inquiry.
Use of Information
We use collected information strictly for:
- Operating and maintaining the Website
- Responding to questions and managing inquiry-related communications
- Improving user experience
- Monitoring performance and security
- Preventing abuse, scraping, spam, or malicious activity
Cookies
We may use cookies and similar technologies to improve Website functionality and analyze traffic. You may disable cookies via your browser settings.
Third-Party Services
We may use third-party analytics, hosting, infrastructure, or form-processing providers. These providers may process limited technical data and information you voluntarily submit through the Questions & Enquiries form under their own terms and privacy policies. HANLONGEVITY is not responsible for the data practices, breaches, or security failures of any third-party services.
Data Retention
We retain technical data and inquiry information only as long as reasonably necessary for operational, communication, security, and legal purposes.
Data Protection & Assumption of Risk
We implement reasonable administrative and technical safeguards to protect information. However, no data transmission over the internet can be guaranteed to be 100% secure.
You acknowledge that you provide and transmit information at your own risk. We expressly disclaim any warranties, express or implied, regarding the absolute security of your data.
Strict Limitation of Liability for Data Breaches
To the maximum extent permitted by applicable law, HANLONGEVITY, its directors, employees, and affiliates shall not be liable for any direct, indirect, incidental, or consequential damages, or financial losses arising from:
- Unauthorized access to, or alteration of, your data.
- Data breaches, hacks, ransomware, or malware attacks targeting our Website or third-party servers.
- Phishing attacks, social engineering, or third parties impersonating HANLONGEVITY staff on social media, Telegram, or email.
HANLONGEVITY will never ask for your private keys, seed phrases, or wallet passwords. You are solely responsible for protecting your digital assets from phishing scams.
Your Rights
Depending on applicable laws, you may have the right to request access to, correction of, or deletion of your data. To make a request, contact support@hanlongevity.com. We may require verification of your identity before processing any requests.
International Users
Your information may be processed in countries outside your jurisdiction, which may have different data protection laws. By using the Website, you consent to the transfer of information to jurisdictions that may not provide the same level of data protection as your home country.
Minors
This Website is not intended for individuals under the age of 18. We do not knowingly collect data from minors.
Changes to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on www.hanlongevity.com. Continued use of the Website implies your acceptance of the updated policy.
Disclaimer
The Website and its content are provided for informational purposes only and do not constitute financial, investment, legal, or tax advice.
Contact
For questions or concerns, contact support@hanlongevity.com.